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CUSTOMER LOYALTY

REWARDS

As a Sugarlips Rewards member, you'll earn more by shopping more at sugarlipswholesale.com. Get special offers, rewards points and more. Plus, you'll get deeper discounts and bonus points just for signing up!

HOW TO EARN POINTS

SIGN
UP
SHOP
$
WRITE
A
REVIEW

THE LEVELS

Elite Buyer
100,000 Points earned/year

$50 off your purchase for every 1000 points redeemed.

  • Maximum $200 discount applicable for each order.
  • Purchase must be greater then $500.
Premier Buyer
50,000 Points earned/year

$30 off your purchase for every 1000 points redeemed.

  • Maximum $100 discount applicable for each order.
  • Purchase must be greater then $500.
Important Buyer
20,000 Points earned/year

$20 off your purchase for every 1000 points redeemed.

  • Maximum $100 discount applicable for each order.
  • Purchase must be greater then $500.
Rewards Member
Register for program

$10 off your purchase for every 1000 points redeemed.

  • Maximum $50 notes applicable for each order.
  • Purchase must be greater then $500.

WHAT ARE YOU WAITING FOR?

FAQS

Program Information

  • What is the loyalty program?
  • Sugarlips Loyalty Program is our way of thanking our loyal retail customers for shopping Sugarlips. Simply shop on Sugarlipswholesale.com like you always do and earn discounts! The more you shop, the more discounts you’ll receive.
  • Is there a cost for the Loyalty Program?
  • No – the Loyalty Program is free! Just enroll and shop like you always do. To check on your Loyalty Program status, simply log into your account at Sugarlipswholesale.com and check your account page.
  • How does the Loyalty Program points system work?
  • You earn 1 point for every $1 you spend on Sugarlipswholesale.com. Accumulate 1,000 points to qualify for discounts applicable to a future order depending on what level you qualify for. For more details on levels, see above. Simply redeem the points for discounts. You must be logged into your account to earn and redeem points.
  • I’ve enrolled, but how do I access my Loyalty Program details?
  • Log into your account on Sugarlipswholesale.com and go to your account page. To earn and redeem points, you must be logged into your account.
  • Do I need to create an account to enroll in Sugarlips Rewards?
  • Yes, you must have an existing Sugarlips Wholesale account or create a new account. After you have an account you must enroll in the Sugarlips Rewards Program.
  • Do levels expire or get reset?
  • Yes, your level is determined by your points accrued which expire every 365 days.
  • Do my rewards expire or get reset?
  • No, you've earned them. We won't take them away.
  • Does my level drop when I spend points?
  • No, your level is determined by total points accrued in a 365 day evolving period.
  • Do previous purchases count towards your point total?
  • No. You begin accumulating points immediately after you enroll in the rewards program.

Earning Points

  • How do I receive my points?
  • Points will automatically be added to your account as soon as you enroll.
  • Do I get points for my Loyalty Program for orders placed at a tradeshow, phone, or email?
  • No. The Loyalty Program only applies to purchases made on Sugarlipswholesale.com.
  • How do I earn points online?
  • Simply log into your account and make a purchase like you normally do. If you don’t have an account, simply register for one on sugarlipswholesale.com. Once registered, you can enroll into the Loyalty Program.
  • Can I get points for purchases made on sugarlipswholesale.com if I wasn’t logged into my account?
  • Unfortunately, no. You must be logged into your account when making the purchase to earn points towards the Loyalty Program.
  • Do all my purchases count towards my points?
  • Yes! All your purchases count towards your points.
  • Do returns count against my points?
  • Yes. If you make returns, Sugarlips may deduct the points equivalent to the return amount from your points balance.
  • Can bonus points be combined for even greater discounts?
  • Yes, however there are caps for how many discounts can be combined for a simple order. For more information, see the terms for each Loyalty Program level above.
  • How long are points valid?
  • Points are valid for every 365 day revolving period. So points earned today will be valid for the next 364 days.
  • How do I know if I have points expiring?
  • Points do expire every 365 day revolving period. Check your Account Page on Sugaripswholesale.com to see your point status. Don’t let your points expire – shop today!
  • Do different Loyalty Program levels earn points differently?
  • No, each level earns 1 point for each $1 spent. However, each level earns different levels of discounts for each 1,000 points accumulated.
  • Are there other ways to earn points besides purchases?
  • Yes! Check Sugarlipswholesale.com for other opportunities to earn points, such as writing reviews, filling out surveys and more!

Redeeming Points

  • How do I redeem points for discounts?
  • Before you check out your order, redeem your points under the Spend Your Points section in the shopping card. You can either enter the number of points you’d like to spend, or use the slider to choose how many points to redeem. Every 1,000 points earns you a discount depending on what level you are. For more information about levels.

MANAGING YOUR ACCOUNT

  • Why do I need to enroll into the Loyalty Program to earn points?
  • Without enrolling into the Loyalty Program, we cannot track the points you earn. Feel the love and enroll into the Loyalty Program – it’s free!

OK NOW I GET IT