• What is the loyalty program?
• Sugarlips Loyalty Program is our way of thanking our loyal retail customers for shopping Sugarlips. Simply shop on Sugarlipswholesale.com like you always do and earn discounts! The more you shop, the more discounts you’ll receive.

• Is there a cost for the Loyalty Program?
• No – the Loyalty Program is free!

• How does the Loyalty Program points system work?
• You earn 1 point for every $1 you spend on Sugarlipswholesale.com. Accumulate 1,000 points to qualify for discounts applicable to a future order depending on what level you qualify for. For more details on levels, see above. Simply redeem the points for discounts. You must be logged into your account to earn and redeem points.

• I’ve enrolled, but how do I access my Loyalty Program details?
• Log into your account on Sugarlipswholesale.com and go to your account page. To earn and redeem points, you must be logged into your account.

• Do I need to create an account to enroll in Sugarlips Rewards?
• Yes, you must have an existing Sugarlips Wholesale account or create a new account.

• Do my rewards expire or get reset?
• No, you've earned them. We won't take them away.

• Do previous purchases count towards your point total?
• No. You begin accumulating points after your first purchase.

Earning Points

• How do I receive my points?
• Points will automatically be added to your account as soon as you make your first purchase.

• Do I get points for my Loyalty Program for orders placed at a tradeshow, phone, or email?
• No. The Loyalty Program only applies to purchases made on Sugarlipswholesale.com.

• How do I earn points online?
• Simply log into your account and make a purchase like you normally do. If you don’t have an account, simply register for one on sugarlipswholesale.com.

• Do all my purchases count towards my points?
• Yes! All your purchases count towards your points.

• Do returns count against my points?
• Yes. If you make returns, Sugarlips may deduct the points equivalent to the return amount from your points balance.

• Can bonus points be combined for even greater discounts?
• Yes, however there are caps for how many discounts can be combined for a simple order.

• Are there other ways to earn points besides purchases?
• Yes! Check Sugarlipswholesale.com for other opportunities to earn points, such as writing reviews, filling out surveys and more!

Redeeming Points

• How do I redeem points for discounts?
• Before you check out your order, redeem your points under the Spend Your Points section in the shopping cart. You can either enter the number of points you’d like to spend, or use the slider to choose how many points to redeem.